Game 150: The Crew

Thursday, Nov. 14
New York Department of Housing Preservation & Development, Lower Manhattan

Wayne Mackie boards a commuter train for his job with the New York Housing Department. (John DePetro/The MMQB)
Wayne Mackie boards a commuter train headed home from his day job working on housing issues in New York City. He’s got Bears and Ravens video waiting for him. (John DePetro/The MMQB)

Head linesman Wayne Mackie’s real-world office is maybe 12 miles from the place he works one or two weekends a year—MetLife Stadium in New Jersey. But talk about two different worlds.

Wayne Mackie


Head Linesman


Age: 53  Home: Queens, N.Y.  Years as NFL official: 7.  Outside job: Director, Office of Neighborhood Enforcement Service, New York Housing Authority  Crew role: Travel arranger; in charge of morning-of-game devotional at hotel.  Personality: Soldier. Organizer.

 

Q: Is it tough sometimes to keep your cool on the field?  Mackie: “We’re always told, ‘Stay above the fray.’ When you put the stripes on, it can’t be personal, and it never is with me. If someone is screaming at me, I say, ‘We’ll have this conversation when you calm down.’ ‘’

To get to Mackie’s office you wade through a unsettling horde of people unhappy with some aspect of their housing, check in with security, sign in and get a badge, and pass through the X-ray machine. You ride the elevator up to 6, enter the world of Division of Neighborhood Preservation director of operations Wayne Mackie, and sit in while he gets a report from a meeting with housing officials and 80 residents of Coney Island, Brooklyn, unhappy that, 13 months after Hurricane Sandy, their places are still struggling to get up to code.

“They’re mad about Sandy recovery, and the communication, and the city’s response,” said Pam Glaser, the department’s director of public outreach and education. Seems that Glaser publicly reached out and tried to educate, but the unhappy Coney Islanders were having none of it. And now that’s hit Mackie’s desk.

“No one likes the fact that they call 311 [the number for information or help from New York City agencies] a hundred times to complain and nobody comes out to check,” Glaser reported.

Mackie’s idea: Set up another meeting in Coney Island, and this time bring heavy hitters from the relevant agencies. “We need to build some really good answers for those people,” Mackie says.

Then he’s briefed by field officer Ann Marie Mierez about the scores of lawsuits Housing Preservation and Development has outstanding for code violations by home and building owners. One building in the Bronx fixed 200 out of 261 code violations, Mackie learns. “Good thing,” Mackie says to Mierez. “They know we’d have come down with the hammer.”

In a spare moment, I switch the subject to football, asking Mackie about something two of his officiating colleagues had previously alluded to: the concentration an official needs not just when the play is in full swing, but in the moments before it, and at the snap. “The pre-snap routine is important for every official on the field,” he says. What’s Mackie’s routine? The head linesman checks to see:

1. Is the game clock running or stopped properly, depending on the situation?

2. Does the offense have 11 men? (The back judge, side judge, and field judge count the defense after final substitutions, while the umpire, referee, head linesman and line judge count the offensive players.)

3. Watch the formation to pick out the “key,” or the players he isolates on at the snap. In a three-receiver set, the head linesman has the middle man. If it’s not a pass, the head linesman’s key is the action around the offensive tackle.

4. Watch the tackle on his side of the field to make sure he’s on the line. Tackles like to cheat, especially on passing downs, and fan back a step on an angle to have a better shot at the wide pass-rusher. The way Mackie works, he’ll warn the tackle if he sees a play where he’s more than a step off the line. If that doesn’t work, he’ll go to the line coach or the head coach and send another warning. “I’ll say, ‘I warned your tackle, but he doesn’t seem to be listening,’ ” Mackie says. “That usually does the job.” Mackie’s point is that officials don’t want to throw a flag for illegal formation on a ticky-tack call, so they’ll give the tackle or team two or three warnings before throwing the flag.

5. Watch for illegal shift—when two offensive players are moving simultaneously before the snap.

Jeff Seeman


Line Judge


Age: 50  Home: Chaska, Minn.  Years as NFL official: 12.  Outside job: Stockbroker.  Crew role: Game-day transportation coordinator.  Personality: Eager student. Well-schooled in technical side by late father Jerry, ex-NFL ref.


Q: How does this group mesh as a crew?  Seeman: “We’re a bunch of dysfunctional guys doing a dysfunctional job who have to function at a super-high-functioning level.”

6. Watch that motion man is set for at least a second before the snap.

7. Watch for chop blocks immediately upon the snap on his side of the line.

8. Watch for a false start.

(Mackie’s mother died in October, and he said he’s had to fight being distracted, particularly around the time she died. “This has been my worst year,” he says. “I’ve missed two false starts, and I’m always very good on false starts.”)

9. On play action, understand a tricky aspect of the rules that may come into play: running backs can be grabbed or tackled without the ball. So watch for play action immediately at the snap.

And then, of course, once the play is well underway, he has to watch for his keys. All seven officials have their keys, covering the 22 players on the field, depending on the formation and play call.

At 5:35, Mackie leaves work for his home in the Rosedale section of Queens, out past JFK Airport. New York life makes his commute a little different from Paganelli’s five-minute drive home from his school or Steratore’s 15-minute ride from his janitorial-supply business. Mackie’s got 27 minutes to make it out of the crowded building, walk two blocks to the Fulton Street subway station, descend in the direction of the Uptown 3 train, press into the crowded 3 train, take it four stops to Penn Station, hustle to the Long Island Rail Road tracks underneath Madison Square Garden, find the right track, hustle to the train and board. He makes it with three minutes to spare. The train home is 30 minutes. He drives the family car he’d parked on a side street near the LIRR station home and backs it in the driveway. At 6:50 he walks in the front door. That’s the life of a New York commuter: walk, subway, train, car, home. But on this night, wife Tonya makes the trip worth it: She’s made salmon teriyaki, with a dessert of chocolate cake and strawberries.

This is Mackie’s night to watch Ravens and Bears video, studying the formations they played the previous week. But before he settles down to watch, I ask him about the responsibilities of a head linesman on game day.

Gene Steratore


Referee


Age: 50  Home: Washington, Pa.  Years as NFL official: 11 (referee for 8).  Outside jobs: NCAA Division I basketball official, owner of janitorial supply business.  Crew role: Captain of the ship. Leads conference calls, day-before-game meetings.  Personality: Leader. Soother in a crisis. Knows when to take one for the team.

 

Q: Is it an advantage to being easygoing on the field?  Steratore:  “It’s not, ‘Don’t worry, be happy.’ There is a level of focus, a level of confidence and a calmness where it looks like this isn’t a big deal. It is. I have a tendency to smile every once in a while into the camera. There’s a lot of cameras in those stadiums, and they might give a different perception of where I am. My calmness means I’m in the moment.”

My favorite head linesman jobs that Mackie performs:

• When Mackie arrives at his hotel Saturday, the Chicago Marriott O’Hare, there will be a large white square box sealed with red packing tape. Mackie has to be sure the tape hasn’t been tampered with. Inside are the six “K” balls—“K” for kicking, since they’re used exclusively on special teams plays—that are FedExed from the Wilson factory in Ada, Ohio. Mackie will be sure the balls stay secure, and he loads them on the crew bus to the game on Sunday morning. Once there, two hours before the game, the Kicking Ball Coordinator—yes, there is one of those at every stadium, for every game—comes to get the balls. Somewhere in the stadium concourse he will meet representatives of both teams (equipment guys, usually), and those team reps will have 45 minutes to work in the balls (with brushes and hot towels—no form of mechanized tool to condition the ball is allowed). “Once a team had an electric sander,” Mackie says. “They can’t do that.” After 45 minutes, the six balls must be back in possession of Mackie.

• When Mackie arrives at the stadium, he customarily is handed 12 balls from each team in a large ball bag. These are the balls the teams have conditioned during the week, and will be used when their team is on offense in the game. (This week, however, the Bears and Ravens will each be instructed to provide 24 conditioned balls, because of the threat of terrible weather and a potentially muddy field.) When Mackie gets the balls, he must check the air pressure in each one with an air-pressure gauge he carries; each must be inflated to between 12.5 and 13.5 pounds per square inch. If they’re off, the back judge and field judge will take the bad balls into the bathroom and adjust the inflation with an electric pump in the sink area. Once all the balls are properly inflated, field judge Bob Waggoner will write an “L” with a silver sharpie beneath the gold shield on each football, to signify these are the official game balls for that day, so none can be confused with other footballs on the sidelines. Only “L”-labeled balls will be used in the game. Why “L?” It’s Steratore’s nod to his fiancée, Lisa Mauro. Other crews have different ways of adorning the balls uniquely. Walt Coleman, a sixth-generation dairy farmer from Arkansas, stamps the ball with the likeness of a cow.

• The head linesman and the side judge meet the visiting coach 90 minutes before the game. Mackie will tell the coach the exact time, and they will synchronize watches if the coach wishes. Mackie will take out his note card for the coach meeting. He will fill in these blanks:

Team: ______
Coach: ______
Kickoff at: ______
Field Captains: Offense______ Defense ______ ST (special teams) ______
Toss Captains: ________________
R/L: (right- or left-handed or -footed) QB______ P______ K______
Red Flag: (who will hold the challenge flag)______
Get Back Coach: (in charge of keeping the six-foot-white sideline stripe clear) ______
2-Min Warning: (exact time of two minutes before the game) ______
Leave Locker Room at: (Time visiting team comes on the field) ______
National Anthem at: (Time of anthem) ______
Coin toss at: ______
Special plays/situations: (a coach might tell the crew when to watch for a trick play) __________

“The last thing I say, usually, is, ‘Coach, anything else you want us to watch for?’ ” Mackie says. “And they might give us something they’ve seen the other team do, like something on the edge, or illegal.”

Then Mackie settles down to scout, attaching his league-issued computer to the big-screen TV in his living room to watch the Ravens and Bears. He watches especially for multiple-receiver sets, because the way the games is played today, different formations require different keys for the officials, and he wants to have a head start on what he might see from the Bears and Ravens. On a day when slippery landlords and Hurricane Sandy victims occupied his afternoon, his evening will be football. A play comes up from four days earlier—Calvin Johnson abusing the Bears secondary—and for a second Mackie sounds like a fan.

“Damn, Calvin Johnson is a beast! What a player.”

Like the other men on Steratore’s crew, Mackie had been on the conference call two nights earlier, reviewing the league’s evaluation of their officiating in the Cardinals-Texans game the previous Sunday. Six downgrades—their worst performance of the season.

Game 150 is three days away. Three days until Steratore’s seven get a chance to wash away the bad taste from Arizona.

* * *

Part I—agonizing with the boss, Gene Steratore, over a missed call and, potentially, a missed Super Bowl assignment

Part II: Three days with crew members who moonlight, respectively, as an officiating supervisor, a high school AP History teacher and a New York City Department of Housing Preservation and Development executive.

Part III—a Saturday meeting in advance of Ravens-Bears, the crew’s weekly dinner, and, finally, Game Day.

 

Game150_v1

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59 comments
mschu74
mschu74

guys my dad is Bill Schuster

surfphillips
surfphillips

What a pile of crap.  This guy blew the final call on Miami Pittsburg a few years ago.  (Mr upon further review, the quarterback did fumble but I didnt see who recovered. the ball.)  This guy is a joke and a disgrace to good referee's everywhere

JohnFerguson
JohnFerguson

The best writing that Peter King has done in a long time. The juices must have been flowing on this story. The NFL was wise to let the fans have a "behind the scenes" look at officiating. Nicely done Mr. King. 

MatthiasGiese
MatthiasGiese

Be that as it may I watched football today and saw another collection of horrible, horrible calls (not just my impression, those of the commentators). Some of them were game deciding. I´m sorry. I´ve loved American Football for almost thirty years, my son plays flag, I have really believed in the game but this is quickly becoming untenable. We have a Game Pass, but I don´t think we´ll be back next season. The wonderful game of American Football is self destructing. 

chetjohnson
chetjohnson

Peter King use to be a fantastic and brilliant writer.  Reading MMQB on Monday's was always a must and a joy to read.  Then he drank the "it's all about me" and I'm a TV star Kool-Aid and the MMQB became more about him and his varied social opinions than about the NFL.  I now read only bits and pieces of what he writes but was very interested when I saw the promos for Game 150.  I sat down this morning to read this feature article and was reminded again of what a thought provoking and brilliant writer Peter King still is.  I know there are many people like myself who have quit reading Peter King for some or even different reasons than I did.  That said, I would encourage everyone to read Game 150.  Thank you Peter for the rare insight, it was a great and educational read. 

Fred24
Fred24

Peter: I am not fan of yours, because oftentimes you pander to what is presently trendy, and certainly no fan of NFL officiating that is for sure, which I find a death knell to the integrity of the NFL because if it is so chancy and unpredictable that the NFL is now a 'game show of chance' not one of rewarding effort and/or excellence.It has enough of a luck factor as is; i.e. injuries. Nonetheless, I found your piece a very good read and enlightening.


Here is two new ways of ~thinking~ the NFL must do to raise the level of officiating:

1. IF in doubt ~DON'T~ throw that flag. Most are now operating under the opposite mantra - again if not sure then don't throw a flag.

2. NO rule should be enacted, no matter how well-intended,  that is so chancy and difficult to apply that it will directly lead to inconsistent in application. Why? Because it will directly lead to influencing the outcome of the game, especially now when the talent among teams is so even and thus the games so tight. The NFL season is ~only~ 16 games, the 'breaks or the damage' done by incorrect or inconsistency of officiating do not have a mathematical chance to 'even' out by virtue of such a few games ~within~ a single season.

Also, technology is now five times more advanced then before, and it never lies, then why not use it - at all times.


The problem is one of intellectual adjustment (evolution) to a new reality, not that human error be eliminated,or lessen. It can't.

James Kempner
James Kempner

Congratulations. This is a terrific piece and goes a long way to make their job more understandable. (I've only read the 1st 2 parts so far) Nevertheless I think the NFL needs to improve the officiating. If a fan can see a bad call or non-call on their TV why can't the NFL? Because they don't have an 8th official watching TV like a fan?

.

Poch_DLR
Poch_DLR

I'm a sports writer myself and I'd like to commend Mr. King on this great article knowing how much work it takes to have written it.

Would you please be able to feature Ed Hochuli? Many fans would love that!

Willmac7496
Willmac7496

I didn't think I'd be interested but once I started reading I had to read the whole thing.   Very well written and interesting, and some of these guys have really hard lives during the week too

DennyCrane
DennyCrane

Ooh, "embedded" with the refs; why that's almost like being "embedded" with a real military unit in a real theater of war where the correspondent is exposed to the same level of hazards as the unit they're with. Why Peter, that sounds so dangerous and heroic.

I'm more interested in the referring screw ups like the failure to flag Tomlin of the inability for the crew to get 3rd down or 1st down like the Redskins experienced in their final drive. I'd rather know what the league is going to do about that and how they're going to put some integrity into the officiating. These are major screw ups and heads should roll but all we hear is "mistakes were made".

Next time Peter, pick a topic which is significant and newsworthy instead of some fluff piece for the league. Why it's almost as if they planned this article to hide their ghastly attempts at officiating at a professional level.

badcyclist1
badcyclist1

Great article so far.  You could not pay me enough to do their job, though.

Django
Django

Wow. This continues to be a fascinating series. One of the better so far on MMQB and that's saying something.

On some level I knew that officials took their job seriously and also had day jobs...but reading the details makes a much bigger impression. Looking forward to the next parts of the series.

George
George

refs suck.  Brought to you by peter "no-neck" king sponsored by Microsoft.

Be sure to "bing" on your "Surface Tablet"  - peter says so! (cha-CHING!)


RTR
RTR

we need addresses and phone numbers.

Mark20
Mark20

Ive noticed that the people enjoying this are all ex-officials. You know why? Because the rest of us could give a crap. What's next, the lives of beer vendors at NFL stadiums? Go on, keep giving these guys headlines. Pretty soon they will be calling lots more penalties to get more camera time. Great work.

pirate
pirate

Outstanding. The kind of reporting that is both human and intellectual, lets us see the refs as people, and understand what they do and how they impact this game we all love.

Hotstover
Hotstover

As a ten-year high school football official, I find this series absolutely fascinating! We do some of the things these guys do, but on a Little League scale comparatively. I find the high school speed pretty fast sometimes - I can't even imagine what it's like trying to do it at the NFL level. And just like you all - I yell at the officials on TV as well, but deep down, I at least understand what a tough job they have to do! As a Dolphins fan, I have had it out for Steratore since the 2010 Pittsburgh debacle, but, at the same time, I know what he does isn't easy, and when people make actual personal threats to him, that's way over the line. Sports is entertainment, not real life (for the fans, anyways), and we should leave our anger w/in that entertainment spectrum/reality. Make no mistake, these guys get calls wrong, and will continue to, but they are human, work very hard at their craft and - bottom line - it's a craft that is extremely difficult to do at a high level! Appreciate that when you watch games this Sunday!

Epacific
Epacific

Excellent, excellent series!  While I had assumed that the officials had some type of self-monitoring mechanism along with their daily pre-game abulations, I was completely clueless about the extent of their preparations and evaluations.  I think this series helps everyone: the players( who will better understand the lengths the refs go to get the calls right), the fans (who will have a better idea of the ref's perspective and, hopefully, be more hesitant of unthinkingly blaming any call that goes against their team), and the referees themselves (who should get some long overdue appreciation for all of their efforts.)  Peter, you deserve a nice tall cold one (or a hot mocha as the case may be).

Rickapolis
Rickapolis

Don't the refs know that you are supposed to STAY OFF THE WHITE BORDER??? Oh, wait, that is just the coaches who want to trip players. Never mind.

JMillerNC
JMillerNC

Love this series.  It really puts perspective on the job of the officials.  Great work, Peter.

TravisHastings
TravisHastings

I get the purpose behind this article, but I'm still of the philosophy that refs should be nearly invisible. I don't want to know their names, their families, their jobs, hopes, aspirations, or dreams. Maybe it's my love the NBA and the massive officiating problem with that sport that has made up my mind. Officials should by anonymous and should only be accountable to the league, not fans. Don't put the officials name on screen, don't put his crew's name on the screen. 

zzcraigzz
zzcraigzz

I wonder whether SI is paid by Microsoft, or if King is just getting a kickback on the side. What possible purpose does it serve to the story to mention each day that the NFL issued tablet is specifically a "Surface Tablet"?

StephenGrange
StephenGrange

Utterly fascinating..Thanks for the article.

manan.shah23
manan.shah23

I want to commend you on this series. It is a thoughtful look at the behind the scenes work and responsibility that refs have. More than that, it showcases the amount of time and effort they put into their position and not just show up at the games on a Sunday.  Really thoughtful and hopefully will show refs in a better light than some people might see them in. Really well done, Peter & team. 

surfphillips
surfphillips

I am on my way to sons flag practice and I know how you feel.

doyleholland
doyleholland

@Fred24 Reading all four of your comments here, I find myself in general agreement, and have only these comments to add:


1. I believe that 2 coaches challenges are insufficient. The number should be increased to 3 per half, and teams should not be penalized with the loss of a timeout if a challenge is not upheld. And I absolutely believe that the archaic rule that certain calls cannot be reviewed must be abolished.


2. The upstairs official must be supplemented with a team. It shouldn't just be one person. This team must be given direct access to all of the broadcast crews audio and video communications feeds so they can monitor individual players and their interactions in real-time and immediately alert the onfield official to something he may not be noticing.


3. Onfield officials must wear voice communications equipment that enables them to talk at all times with (a) each other, (b) their upstairs officials, and (c) with the coaches and quarterbacks of each team.


As you so aptly note, technology (of all forms) is much more advanced. The video and audio equipment used by the television crews is highly capable. There is no reason why the onfield officials must be forced to run to each other to talk face-to-face, or run to the sidelines to speak to the coaches.

Fred24
Fred24

BTW ALL calls should be subject to challenge, with the 2 per half limitation.  Pass Interference and now the infamous 'Roughing the Passer' (at least how now is applied), these two alone will change the outcome of a close game in the last 3 minutes 90% of the time.

pirate
pirate

@Mark20 I'm not an official or ex-official. Haven't played football since sophomore year in high school, more years ago than I care to recall. This series is fascinating. If you don't want to understand the inner workings of an integral part of the game, don't read it. But please, don't show your ignorance with comments like that.

Mark20
Mark20

@TravisHastings Completely with you on this. How about an article on how the waterboys and towel guys live and how they affect the game. LOL.

jnelso1922
jnelso1922

@TravisHastings I don't know how not knowing who they are is classified as old school, I may not always know the line judge or back judge, but you always know who the referee is, especially in the NBA/NHL and umpires in baseball. Whether it's this crew or a nameless/faceless crew it's interesting to know how they perform the work they do and what they also may do around it.

buffsblg
buffsblg

@TravisHastings Totally disagree. They are a vital part of the game and understanding that they are people and the way they do their job makes me a more informed viewer. Having them as anonymous robots would not prevent the moronic abuse they take.  

Domer88
Domer88

@zzcraigzz I noticed that, too.  Parts One and Two mentioned Surface Tablet, like a really bad product placement in a movie.


RA_Chiefsfan
RA_Chiefsfan

@Reedster2185 Patriots favorable calls? How about how if 31 other teams run pick plays it's illegal and results in a penalty but when Manning and Denver do it then it goes down as a great play?

Fred24
Fred24

Lastly, add a quick-minded head official upstairs at all games who can quickly interject his opinion when the Refs get too confused. This was going to be adopted this season and then somehow got 'lost' in the shuffle. Madden was talking about this on Sirius yesterday.



Mark20
Mark20

@pirate @Mark20 It's an opinion. I love football and the mental aspects of the game. So it is NOT ignorance. It's an opinion that states, "I don't care about refs, I care about players and teams". Ignorance is believing that as you spotlight the officials, that that won't affect their understanding of their roles. They can become prima donnas. Don't tell me you haven't watched a game (remember the Seahawks vs. Steelers SB?) where refs think they need to take over the game. Keep this up and it will get worse.

pirate
pirate

@Domer88 @zzcraigzz On the other hand, it's those telling details a writer looks for that let the reader make a more complete picture. I'm a Mac guy myself, so Microsoft details make me flinch, but it's the kind of thing that lets you visualize it better.

Fred24
Fred24

One thing for sure - officiating MUST be changed if the NFL is to be taken seriously after this season.

pirate
pirate

@George @Mark20 @pirate (Sigh.) But if you read the story, you see how seriously they take their jobs, how important not just being impartial but being seen as being impartial, is to them. This series is so filled with information about how they work and what they do, it will change the way I watch football. And part of the story, especially in the first installment, was all the systems in place to prevent exactly what you so worry about. 

UrsaMajor
UrsaMajor

@George @Mark20 @pirate Are you two so insecure about yourselves that you have to resort to personal attacks?  You are obviously both free not to read an article about referees, but seem to have some neurotic compulsion to read, and then pepper your opinions with personal attacks.

Pretty soon you guys will have your own reality TV show, competing with Duck Dynasty and the Kardashians if you keep this up.

George
George

@Mark20 @pirate Your point is well taken.  Refs should be anonymous / invisible.   That's all we need, is some prima dona attention-ho refs, vying for status and camera time.

But then look who wrote this POS.  The biggest attention-ho of all time.  Thinks we care about his beers, his coffee, and "things he thinks he thinks."  no-neck skunk.

Richard B
Richard B

@zzcraigzz @pirate @Domer88 I think it is critical to the story to say that the NFL pays for technology for their refs. The refs are using a tablet provided by the NFL and not a VCR from the attic :)

zzcraigzz
zzcraigzz

@pirate @zzcraigzz @Domer88 You do realize that Microsoft is a corporate sponsor of thier site. One mention, sure, maybe. But each article has to point out that the NFL issues a product of their core site sponsor, it is a fair question to bring up.

pirate
pirate

@zzcraigzz @pirate @Domer88 No, although the Coke can IS an iconic image. On the whole I'd rather have too much detail than too little. When he mentioned the tablet by name, in your mind didn't you see the Microsoft desktop? It's part of the picture I see when I'm reading. I don't believe (and can't believe you do) that Microsoft actually paid for the mention. That's just hyperbole. It might be interesting to know if the NFL bought the tablets, or if Microsoft donated them as a marketing tool. But of course that's outside the purview of this story.

zzcraigzz
zzcraigzz

@pirate @Domer88 @zzcraigzz . Next you are going to tell me it was critical to the story to know whether or not that cola Steratore had with dinner on Friday was a Coke or a Pepsi? Guess the big beverage companies weren't willing to provide some cash (Steratore endorsing Coke doesn't carry the same weight as the NFL), so you will never get that critical bit of info to fully understand his dinner.

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